Collarts offers a range of courses delivered online. We are committed to providing a high quality learning experience for students and these online service standards explain our commitment.
Collarts will provide the following support to students studying online:
As an Online student, you will regularly engage with your teachers through messages in Canvas, group discussion boards and weekly live webinars.
The teacher will respond to your queries within two business days. Assessments submitted on time will be marked and returned within one week of the due date.
Administrative support will be available for queries by phone and email between 9:00am and 5:00pm Monday to Friday.
The team will respond to email within two (2) business days. You can contact Student Care on 1300 226 743 or email firstname.lastname@example.org
Students can contact the Student Care team on 1300 226 743 or email email@example.com during opening hours to help resolve most IT issues. For more technical issues, the Student Care team will coordinate further support from Collarts IT help.
As an online student, you will have access to counselling and wellbeing support. These sessions are available via Skype for any online students that are not able to come to campus. This support is free and confidential. You can talk about anything happening in your life and get the support you need to keep your studies on track.
Student Entry Requirements and Induction
Collarts conducts a comprehensive Pre-Training Review for all prospective students to determine whether a course is suitable and appropriate for their individual needs. As part of the Pre-Training Review, we will include assessment of your level of digital literacy, by:
Collarts uses the learning management system (LMS) Canvas for online course delivery.
The following are the minimum information technology requirements to enable optimal access to the LMS:
Applicants wishing to view the LMS can request access to our Mercer Experience in Canvas by contacting our Future Student Advisor by emailing firstname.lastname@example.org
Collarts ensures that learning materials used in online training are interactive and are presented in a variety of formats, including:
Collarts provides interactive learning through Canvas LMS. Through online webinar and discussion forums students can interact with trainer/assessor and fellow students.
Trainer provide feedback for each task and automatic notification will be sent to the students after the feedback.
We also collect student surveys to improve the quality of the education.
Ongoing feedback will be provided as you study through:
Mode and Method of Assessments
Assessment methods include:
Details of Trainer and Assessor Skill and Experience in Online Delivery
All trainers and assessors delivering online courses at Collarts Training are experienced in online delivery and have undertaken professional development in online delivery, which includes: